Conditions of Use

Given the wide range of opportunities and risks that the Internet offers, we ask you to observe the following general conditions for the use of our website, which we have laid down for your and our own protection. Thank you for your understanding.

1. Personal Data

Please note our Legal Policy regarding data privacy questions.

2. Updates on the conditions of use

Due to on-going technical and legal innovations, we have to amend and/or update the existing conditions of use from time to time. Please therefore check each time you use our website when the last version was uploaded. The most recent update was August 2010.

3. Copyrights, trademarks and other intellectual property rights

All content on our website including but not limited to texts, images, graphics and audio or video files are our property unless the contrary is explicitly stated. (Please note in this regard the statement regarding hyperlinks under Nr. 3). This copyrighted content may only be used without expressive permission for private and not for public or commercial use (downloads, reproductions etc.). Changes to, translations of, or other editing or processing of the content may only be made with the prior written permission of Beiersdorf AG.

The unauthorized use or misuse of any registered trademarks or logos of Beiersdorf AG is not permitted.

Please note that any infringement of our copyright or other intellectual property rights may have civil law and/or criminal law consequences.

4. Disclaimer of liability

This Web site is intended for use by residents of the country which you selected at the splash screen on only, and in compliance with all local laws. The materials on this site, including products, services and information, may not be appropriate or available for any location outside of this jurisdiction. To the extent any offers, products or services made available or communicated through this site are prohibited by applicable law of the country, which you selected, they are void. Please visit and select your location to be directed to the appropriate site.

Every care was taken in the compilation and validation of the information contained on this website. Nevertheless, we cannot assume any responsibility for its topicality, accuracy, completeness and/or quality.

The Site may provide links to the websites, content, products and services of third parties. You should refer to the separate terms of use, privacy policies, and other rules posted on these websites before you use them. The existence of such links does not indicate our approval or endorsement of any material contained on any linked site.

We are not responsible for the content or security of any website linked to our Site; for any loss or damage you may incur from dealing with any third party found on or through our Site, including your participation in promotions, the payment for and delivery of goods or services, or any request for products or services presented on our site. We are not responsible for any terms, conditions, warranties, or representations associated with such dealings. Your connection to any such third party website is at your own risk.

This website is designed to provide general information and in no way replaces medical or professional advice. For such advice, please contact a physician or specialist of your choice. Beiersdorf AG does not assume any liability for actions taken on the basis of the information contained in this website.

Use of this website and downloading of data is at the user’s own risk. Beiersdorf AG does not assume any liability for any damage, in particular to data files, hardware and/or software of the user, arising as a result of such an action. The responsibility for deliberate intention and gross negligence remain unaffected.


5. Ratings

Registered users have the opportunity to rate the contents of the website with regard to products, workflows or other aspects.

Upon submitting a rating and/or a commentary, the user also guarantees that he or she will not knowingly give an inaccurate rating, nor give a rating (a) that violates the Canadian Copyright Act or any other rights of third parties; (b) that violates statutory provisions or official decrees; (c) that is defamatory, libelous, insulting or discriminatory for an individual or a company; (d) that contains information with regard to other websites, addresses, e-mail addresses, contact information or telephone numbers; or (e) that contains computer viruses, worms or other potentially damaging computer programs or files. Beiersdorf reserves the right to delete any ratings with illegal content, discriminatory ratings, ratings promoting violence, pornographic or racist ratings, or ratings containing chain letters, bulk mailings or other forms of spam, or not to publish such content on the website. From time to time Elastoplast Canada may participate in incentivized programs through third parties to encourage users to submit reviews. Any such incentives are not dependent on whether the review is positive or negative. Incentivized reviews shall be clearly marked and disclosed on our website.

By submitting, transmitting, posting, uploading, modifying or otherwise providing any User Submissions through this Site, whether solicited or unsolicited, you agree: (i) that you are granting Elastoplast Canada a royalty-free, fully paid, non-exclusive, irrevocable, perpetual, unrestricted, worldwide license to publish, transmit, perform, display, create derivative works from and otherwise use such User Submissions for any purpose, including, without limitation, advertising and promotional purposes, in any media, now or hereafter known, even if these Terms of Use are later modified or terminated; and (ii) to waive all moral rights in and to your User Submissions in favor of Elastoplast Canada. In addition, Beiersdorf shall be entitled to shorten the rating. Should the user give his or her name when giving the rating, Beiersdorf shall be entitled, but not obliged, to specify the user’s name when publishing the rating.


6. Closing Provisions

If any provision of these terms is or becomes illegal, invalid or unenforceable in any jurisdiction the validity or enforceability in that jurisdiction of any other provision of these terms shall remain unaffected.

If you want to report legal infringements on our web sites do not hesitate to contact us.


Customer Service
2344 Alfred-Nobel, Suite 100A, St-Laurent
QC, H4S 0A4